Pirvacy Policy
At HilMed Health, we respect your privacy and are committed to protecting your personal information
Last Updated: November, 2025
Information We Collect
We collect the following types of information to provide you with our services
- Personal Information: Name, date of birth, contact details (email, phone number, address), and payment information.
- Health Information: Medical history, current medications, allergies, and other health-related information necessary for treatment.
- Communication Data: Records of your interactions with our healthcare providers through telehealth consultations.
- Website Usage: Information about how you use our website, collected through cookies and similar technologies.
How We Use Your Information
We use your information for the following purposes:
- Providing Healthcare Services: To deliver personalized healthcare services, including consultations, treatment plans, and medication management.
- Communication: To communicate with you about your care, appointments, and treatment options.
- Billing and Administration: To process payments and manage our business operations.
- Improvement of Services: To analyze and improve our services, website functionality, and user experience.
HIPAA Compliance
As a healthcare provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). This means we:
- Implement physical, technical, and administrative safeguards to protect your health information
- Limit access to your health information to authorized personnel only
- Obtain your consent before sharing your information with third parties, except as required by law
- Provide you with access to your health information upon request
Sharing of Information
We may share your information with:
- Healthcare Providers: Other healthcare professionals involved in your care.
- Service Providers: Third-party companies that help us operate our business, such as payment processors and shipping services.
- Legal Requirements: When required by law, such as in response to a court order or legal process.
Your Rights
Under HIPAA and other applicable laws, you have the right to:
Access Your Information
Request to see and obtain a copy of your health records.
Amend Your Information
Request corrections to inaccurate or incomplete information.
Request Restrictions
Ask us to limit the information we share about you.
Accounting of Disclosures
Request a list of when and to whom your health information was shared.
Security Measures
We implement robust security measures to protect your information, including:
- Encryption of sensitive data during transmission and storage
- Secure telehealth platforms that comply with HIPAA requirements
- Regular security assessments and updates
- Staff training on privacy and security best practices
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and/or sending you an email notification.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your information, please contact us